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AR Series Voice Logger

AR800 - 8 ports
AR1600 - 16 ports
RX800 - 8 port expanded board (for upgrading of AR800 to 9-16 ports)

Introduction | Features | Diagram | Applications | Benefits| Specifications | Brochure
 
Introduction

AR series voice logger is a stand-alone unit that provides 8 or 16 analogue telephone lines recording. The embedded design makes it more solid and stable. unlike other PC based solutions, AR series do not need any PC while recording. When users want to retrieve data or do settings, they can use PC to log into the device via USB, LAN (local area network) or Internet.

Built-in 250GB hard disk is able to store up to 11,000 hours of recording. Status monitoring software reminds administrator the capacity of hard disk. Users can easily download the data to the PC and backup into other storage media (eg PC hard disk, CD, DVD)

SMDR interface synchronizes the call log of PBX/KTS. On each voice log, it contains date/time, call duration, from/to telephone number, line number and extension number.

With connection to Internet, the authorized person can easily monitor the device status and make programming remotely. Live update ensures the device always have the latest version of firmware.
 
Key Features
 
Standalone
 No PC required while recording; no changing of KTS/PABX required.
Extra large disk space
With 250G of IDE HDD, it can record more than 11,000 hours of conversation.
Remote Management
With the Windows based client software, you can install it at any PC to login remotely to monitor and manage the call recorder, at any time, any where!
Statistic Report
With the daily and monthly statistic report
Build-in Customer Phone Book
With the built-in phone book, not only that you can immediately identify the name of the person when calling in, 
Backup
You can download wave files from the recorder to your PC via the client software, or burn it to CD/DVD for backup storage.
Multiple Administration
You can create multiple administration logins with different access rights.
Threshold setup & warning
Whether it is hard disk memory or backup battery, you can set the threshold level, and have the client software notify you once the level is reached.
Personalized Recording Mode
You can have the box to determine which hours of operation require recording, which exceptional numbers to be exempted from recording, or even play a recording notification when an incoming/outgoing call is answered.
Live Update
Ensures the device always have the latest version of firmware.
Diagram


Front View


Back View


Connection Digram
 
Applications

  • Customer service department

  • Government body

  • Call centres

  • Lawyers/ attorney

  • Dept collectors

  • Insurance agent

  • Remisiers

  • Corporations

  • Public safety
 
Benefits
  • Improve customer service
  • Monitor and improve call handling skills
  • Fast and easy search and playback of voice conversation
  • Can be used as phone transaction evidence
  • Reduce internal staff personal phone usage
  • A much cheaper solution compared to many other phone recording systems
  • Avoid phone harassment
 
Specification
Channel Capacity 8 (AR800) or 16 (AR1600) ports
Storage Capacity 250GB, record up to 11,000 hours
Audio Compression 4KB/s(real time), 1KB/s (back up)
Caller ID DTMF, Bellcore FSK, ETSI FSK
Recording trigger On/Off hook, timer, polarity reversal, key control, voice
Audio Replay ON PC via USB, LAN or Internet
Power Consumption 10W
Dimension 425mm(W) x 65mm(H) x 285mm(D)
Net Weight 4.3kg (AR800), 4.5kg (AR1600)
 
Download Brochures
(right click to save the image file)


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